Last updated: 3rd February 2026.

These Terms of Use (“Terms”) govern your access to and use of the website https://katiedobbin.com (“Website”) and any online courses, digital content, and related services (“Courses”) provided by Katie Dobbin (ABN 89 788 659 047) (“we”, “us”, “our”).

By accessing our Website or purchasing or using our Courses, you agree to be bound by these Terms. If you do not agree, you must not use the Website or purchase our Courses.

1. Business details

This Website and the Courses are operated by:

Katie Dobbin
Sole Trader
ABN: 89 788 659 047
Australia

2. Eligibility and use by minors

There is no minimum age requirement to access the Website or purchase our Courses.

If you are under 18 years of age, you must have the consent and supervision of a parent or legal guardian. By allowing a minor to access or purchase a Course, the parent or guardian accepts full responsibility for the minor’s use of the Website and Courses and agrees to these Terms on their behalf.

3. Courses and access

  • All Courses are pre-recorded digital education products delivered online.

  • Courses are sold as one-off purchases, unless otherwise stated.

  • Upon successful payment, you will receive instant access to the purchased Course.

  • Access is provided on a non-exclusive, non-transferable, revocable licence basis.

We reserve the right to modify, update, replace, or remove any Course content at any time without notice.

4. User accounts and security

Where account creation is required:

  • You are responsible for maintaining the confidentiality of your login details.

  • You must not share your login credentials with any other person.

  • Each account is for single-user access only.

We reserve the right to monitor usage and suspend or terminate accounts that show signs of sharing, misuse, or unauthorised access.

5. Payments and pricing (multi-currency)

Prices for Courses may be displayed in multiple currencies depending on your location, device, or selections made on the Website.

You acknowledge and agree that:

  • The displayed currency is provided for convenience only;

  • Final charges may be processed in a different currency depending on our payment provider;

  • Currency conversion rates, foreign transaction fees, or additional charges imposed by your bank or card issuer are outside of our control.

We are not responsible for any exchange rate differences or additional fees charged by third-party payment providers or financial institutions.

All prices are exclusive of any taxes, duties, or levies that may apply in your country or jurisdiction, unless otherwise stated.

6. Refund policy

We offer refunds at our discretion under the following conditions:

  • Refund requests must be submitted within 30 days of purchase; and

  • You must not have completed more than 30% of the Course.

If both conditions are met and you are genuinely dissatisfied, we may provide a refund. We reserve the right to review course usage and completion data when assessing refund requests.

Refunds will not be provided:

  • After 30 days from purchase;

  • Where more than 30% of the Course has been completed;

  • Where access has been terminated due to a breach of these Terms.

This policy operates in addition to any rights you may have under applicable consumer protection laws.

7. Intellectual property and permitted use

All content on the Website and within the Courses, including but not limited to videos, text, graphics, images, downloads, branding, and course structure, is owned by or licensed to us and is protected by copyright and intellectual property laws worldwide.

You must not:

  • Copy, reproduce, modify, or create derivative works;

  • Share, distribute, or transmit Course content;

  • Resell, sublicense, or commercially exploit any Course or materials;

  • Upload Course content to third-party platforms;

  • Allow any third party to access your account.

You may only download content where we have explicitly made it available for download, and solely for your personal, non-commercial use.

8. Acceptable use

You agree not to:

  • Use the Website or Courses for any unlawful purpose;

  • Attempt to gain unauthorised access to systems or content;

  • Interfere with or disrupt the Website or Course delivery;

  • Misrepresent your identity or affiliation;

  • Engage in abusive, harassing, or inappropriate behaviour.

9. Termination and suspension

We may suspend or terminate your access to the Website or Courses at any time, without notice, where we reasonably believe you have:

  • Breached these Terms;

  • Shared account access;

  • Misused or redistributed Course content;

  • Engaged in conduct harmful to us or other users.

Upon termination:

  • Your access to Courses will immediately cease;

  • No refunds will be provided where termination results from a breach of these Terms.

10. Educational disclaimer

Our Courses are provided for educational purposes only within the hair and beauty industry.

While we aim to provide accurate and high-quality content:

  • We do not guarantee specific results, qualifications, income, employment, or career opportunities;

  • Outcomes depend on individual effort, experience, and external factors beyond our control.

Completion of a Course does not constitute professional certification or guarantee recognition by any regulatory or licensing body.

11. International access and compliance

We operate from Australia but offer Courses globally.

You are responsible for ensuring that accessing the Website and participating in a Course is lawful in your country or jurisdiction. We make no representation that the content is appropriate, recognised, or permitted for use in all locations.

We do not provide legal, regulatory, or licensing advice specific to jurisdictions outside Australia.

12. Limitation of liability

To the maximum extent permitted by law:

  • We exclude all warranties except those that cannot be excluded under applicable consumer protection laws;

  • We are not liable for any indirect, incidental, special, or consequential loss, including loss of income, business, or opportunity.

Our total liability for any claim relating to a Course is limited to the amount you paid for that Course.

13. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy available under the Australian Consumer Law or similar mandatory consumer protection laws.

14. Indemnity

You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, costs, or expenses arising from:

  • Your use of the Website or Courses;

  • Your breach of these Terms;

  • Your misuse of Course content.

15. Force majeure

We are not liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, system failures, pandemics, or government action.

16. Privacy and other policies

Your use of the Website is also subject to our Privacy Policy and Refund Policy, which will be published separately and form part of these Terms once available.

17. Governing law

These Terms are governed by the laws of Australia, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the Australian courts, regardless of your location.

18. Changes to these Terms

We may update these Terms at any time. Continued use of the Website or Courses after changes are published constitutes acceptance of the updated Terms.

19. Contact

For questions regarding these Terms, please contact us via the Website.